Customer Service |  Home |  Your Privacy |  Express Account | Track Your Order |  Returns |  Warranty |  Store Locator |  1 (877)688-7678
Search   in 
Entire Site
Disable Menus Shopping Cart | Checkout
Shopping Assistance
Finding Products
Exploring Products
Using the Cart
Checking Out
Returns


Payment Methods
Express Accounts
Warranties/Rebates



Contact Us

Warranty Information

Please write to Fry's Main Office for warranty information on products purchased at Frys.com:

Fry's Electronics
600 East Brokaw Road
San Jose, CA 95112

Thank you!

Most manufacturers will not honor warranties for items shipped overseas or to Canada.

Frys.com now offers Apple Care Warranties. For more information, please click here to e-mail Sales. If you prefer to contact us by phone please call Sales at 1-877-688-7678 (toll-free within the U.S.) or +1-408-350-1484.

Rebates

In most cases rebate forms are not in the boxes and are downloadable from the product description page. If you are unable to download the rebate form from the product description page, please click here to e-mail Customer Service. If you prefer to contact us by phone please call Customer Service at 1-877-688-7678 (toll-free within the U.S.) or +1-408-350-1484. Most rebates are only available in the United States and Canada unless otherwise specified.

About your manufacturer's rebate . . .

If you are sending away for a manufacturer's rebate, Frys.com recommends that you follow these steps:

STEP ONE ... In order to assist you with your rebate needs, you should keep PHOTOCOPIES of the following items for follow-up purposes: (1) Original purchase receipt (2) Fully-completed rebate form (3) UPC from the product

STEP TWO ... Follow the instructions on the rebate form.

STEP THREE ... If you do not receive your rebate within the stated time on the rebate form, please contact the manufacturer for assistance. The time period for rebate payments starts with the postmarked date.

STEP FOUR ... Your satisfaction is important to us, please contact our customer service department if you experience any difficulties obtaining assistance from the manufacturer.

Frys.com goal is fast, friendly, courteous service ...



Home  | Site Map  | Buying Guides   Search 
 
Frys.com prices good for online purchases only. In-store items and prices at Fry's retail locations may vary. Some online offers are subject to prior sale and may not be available.
Copyright © 1995-2008 Fry's Electronics, Incorporated. All rights reserved. Fry's Electronics, Frys.com and Outpost.com are registered trademarks of Fry's Electronics, Incorporated.